Privacy Policy
At AutoBallooning, we are committed to protecting the privacy and confidentiality of our clients and their data. This policy explains what we collect, how we use it, and how we keep it safe.
Introduction
At AutoBallooning, we are committed to protecting the privacy and confidentiality of our clients and their data. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe when you use our services or contact us through any of our channels.
By engaging our services or sharing information with us, you agree to the practices described in this policy.
Who We Are
AutoBallooning is a service-based engineering documentation company offering Auto Ballooning, Inspection Plan Preparation, and Unit Conversion services.
Gyankhand 1, Indirapuram
Ghaziabad – 201014, Uttar Pradesh, India
Information We Collect
We collect only the information necessary to provide our services effectively. This includes:
- Full name
- Email address
- Phone number (including WhatsApp)
- Job title or role
- Company or organization name
- Industry or sector
- Business address (if provided)
- Engineering drawings (2D/3D)
- Inspection templates or formats
- Any files shared for project completion
- Payment card details
- Financial account information
- Government ID numbers
- Any sensitive personal data
How We Collect Information
We collect information only when you actively provide it to us through the following channels:
How We Use Your Information
We use the information collected solely for the following purposes:
- To understand your project requirements and deliver the requested service
- To communicate with you regarding your project, updates, or queries
- To send completed work and documentation back to you
- To maintain records of work completed for quality and reference purposes
- To respond to support or follow-up requests
Confidentiality of Your Files
We understand that engineering drawings and inspection documents may contain proprietary or commercially sensitive technical information. We treat all files and documents shared with us as strictly confidential.
- Your files are used exclusively for completing your requested project
- Files are not shared with any third party without your explicit consent
- Files are retained only as long as necessary for project delivery and follow-up support
- We do not reproduce, distribute, or use your drawings for any purpose beyond the agreed scope of work
Data Sharing
We do not sell, rent, or trade your personal information or project files to any third party. We may share information only in the following limited circumstances:
If you explicitly ask us to share work with a third party on your behalf.
If required to do so by applicable law or a valid legal authority.
Data Retention
We retain your contact information and project files for a reasonable period following project completion to allow for revisions, follow-up, or future reference.
If you wish to have your data or files deleted from our records, you may request this at any time by contacting us (see Section 11).
Data Security
We take reasonable precautions to protect your information from unauthorized access, loss, or misuse. These measures include:
- Limiting access to project files to only those directly working on your project
- Using secure communication channels for file sharing where possible
- Not storing sensitive files on publicly accessible platforms
Your Rights
You have the following rights regarding your personal data:
To exercise any of these rights, please contact us using the details in Section 11.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out:
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable regulations. Any updates will be reflected with a revised effective date at the top of this document.
We encourage you to review this policy periodically.
